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Photoshop encounters a program error, then crashes. (Read 687 times)

Started by Markpachi, May 12, 2014, 11:00:26 am
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Photoshop encounters a program error, then crashes.
#1  May 12, 2014, 11:00:26 am
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Error Window said:
Problem signature:
  Problem Event Name:   APPCRASH
  Application Name:   Photoshop.exe
  Application Version:   11.0.0.0
  Application Timestamp:   48d3882e
  Fault Module Name:   Photoshop.exe
  Fault Module Version:   11.0.0.0
  Fault Module Timestamp:   48d3882e
  Exception Code:   c0000005
  Exception Offset:   00db7b79
  OS Version:   6.1.7601.2.1.0.256.1
  Locale ID:   13321
  Additional Information 1:   0a9e
  Additional Information 2:   0a9e372d3b4ad19135b953a78882e789
  Additional Information 3:   0a9e
  Additional Information 4:   0a9e372d3b4ad19135b953a78882e789

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I have no idea why, when, or how it started. All I know's that when I opened Photoshop today, I encountered this error, and Photoshop won't run. It automatically closes when I click on OK.

I tried three, or four possible fixes that I found on Google, but to no avail.

Anybody here have an idea how I can fix this?



Re: Photoshop encounters a program error, then crashes.
#2  May 12, 2014, 12:25:52 pm
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It may be related to the graphics card configuration. You may need to modify the Graphics Processor Settings in Photoshop.
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Re: Photoshop encounters a program error, then crashes.
#3  May 12, 2014, 12:55:42 pm
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Photoshop doesn't give me an option to access the other tab menus, only the window that says a program error occurred. So, yeah. I can't edit any settings within Photoshop.



Re: Photoshop encounters a program error, then crashes.
#4  May 14, 2014, 01:21:52 am
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Maybe it's one of the plugins? Try uninstalling and reinstalling, if all else fails, upgrade your PS.
Re: Photoshop encounters a program error, then crashes.
#5  May 14, 2014, 04:17:04 am
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I'll try checking later, thanks. If it still fucks up, i'll probably check out CS6. Thanks, guys. :)



Re: Photoshop encounters a program error, then crashes.
#6  May 14, 2014, 04:38:18 am
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You might try rolling your computer back to a time before photoshop started crashing. Perhaps something you had installed is conflicting.
Re: Photoshop encounters a program error, then crashes.
#7  May 14, 2014, 10:27:05 am
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That's just it, I don't really know when it started crashing like that, so that's not an option either.


Eh, I might re-install a fresh copy of Photoshop just to get it over with. Thanks.